Missed calls
You're on a job and the phone rings out. Most callers don't leave a voicemail; they call the next business.
For plumbers, HVAC, electricians & other local pros
Your customers are calling. Make sure someone answers.
Amber texts back your missed calls in seconds, and we answer your reviews and keep your website and listings working, so fewer jobs go to the next name on Google.
Free, no strings. We check 5 places you might be losing customers and send you a 3-minute video.
Rivera Plumbing(305) 555-0142
Missed call · 7:10 PM
Hi! This is Amber, the virtual assistant for Rivera Plumbing. Sorry we missed your call. What can we help with?
water heater is leaking in the garage
So sorry! What's the address, and is water still coming out right now?
1420 Palm Ave. yes, slowly
Got it. I've sent this to the team as urgent, and someone will call you within 15 minutes. If you can, turn off the cold-water valve on top of the heater.
✓ Lead sent to owner · job booked
Example conversation
The quiet leaks
Five places local businesses lose customers without noticing.
Unanswered reviews
A 2-star review with no reply is the first thing new customers read about you.
Broken contact forms
Forms quietly stop sending. Nobody tells you, and the leads just vanish.
Wrong listings
Old hours on Apple Maps or a dead number on Yelp send customers to a locked door.
Forgotten customers
Hundreds of past customers who'd book again if you just reminded them you exist.
How it works
Set up in about 10 days. Less than an hour of your time.
- 1
We audit, free
We call after hours, test your contact form, and check your reviews and listings. You get a 3-minute video showing exactly what we found.
- 2
We set it up
One 45-minute call to get access and learn your business. We handle the rest: Amber, replies, fixes and listings.
- 3
You get a win report every Friday
Calls answered, leads captured, reviews replied to, fixes made, in plain numbers.
Meet Amber
A friendly assistant that answers when you can't.
Amber texts back missed calls and chats with visitors on your website, 24/7. She learns your services, hours and service area, asks the right questions, and sends you the lead with everything you need to call back.
- Speaks English and Spanish, and replies in the customer's language
- Always introduces herself as a virtual assistant
- Never makes up prices; your team confirms quotes
- Texts you a summary the moment a lead comes in
- Can use your own assistant name if you prefer
AmberVirtual assistant · demo
Hi! I'm Amber, the virtual assistant for Rivera Plumbing. How can I help today?
This preview uses sample answers. The live assistant is trained on your own business.
Services
Everything that keeps customers from slipping away.
Missed-call text-back
Missed call? Answered in seconds.
Every unanswered call gets a text from Amber, in English or Spanish. She finds out what they need and sends you the lead.
Website chat assistant
Questions answered at 2am.
For customers who'd rather type than call. Amber answers questions and collects their details.
Review replies & Google profile
Every review, answered.
Thoughtful replies within 48 hours, plus weekly posts and photos that keep your profile active.
Website monitoring & fixes
Your contact form, working when they need it.
We watch uptime and security, test your form every week, and fix small issues as they come up.
Listing accuracy
The right answer, everywhere they look.
Your hours, phone and address kept correct on Google, Apple Maps, Bing, Yelp and more.
Win-back emails
Past customers, back in touch.
Friendly monthly emails and seasonal reminders that bring past customers back to book.
Missed-call calculator
What are missed calls costing you?
Not every missed call is a lost job, but some are. Move the numbers to match your business.
Pricing
Simple monthly plans. Cancel with 30 days' notice.
Starter
$149/mo
Get found and stay working.
- Website monitoring & small fixes
- Listing accuracy on ~15 sites
- Friday win report
Growth
$449/mo
Stop losing callers and reviewers.
- Everything in Starter
- Missed-call text-back with Amber (English & Spanish)
- Review replies & Google profile
- Friday win report
Pro
$849/mo
Every customer, answered.
- Everything in Growth
- Website chat assistant
- Monthly win-back emails
- Monthly results call
One-time setup fee from $199, depending on the plan. Individual services are available too; ask on your audit call.
Founding client offer
We're taking on 3 founding clients: the Growth plan at $249/mo for your first 3 months, in exchange for honest feedback and permission to share your results.
FAQ
Questions owners ask us.
Do I keep my phone number?
Yes. Your number stays exactly the same. Unanswered calls are forwarded to Amber, who texts the caller back. Answered calls work like they always have.
Is Amber a real person?
No. Amber is a virtual assistant, and she always says so. She handles the first conversation and gathers details, then passes the lead to you. We review her conversations every week.
Does Amber speak Spanish?
Sí. Amber replies in whatever language the customer writes in, English or Spanish, and the lead summary you receive is always in English (or Spanish, if you prefer).
Will Amber quote prices or make promises?
No. She only shares what you approve, like your services, hours and service area. Anything about pricing goes to your team to confirm.
How long does setup take?
About 10 days. You spend one 45-minute call with us and approve a few things; we do the rest. Texting takes a little longer because phone carriers require a one-time business registration.
What happens if I cancel?
Give 30 days' notice. Amber stops texting, and your unanswered calls go straight to your phone. You keep everything that's yours: your reviews, your listings, your website fixes and your customer list.
Do you write fake reviews or buy reviews?
Never. We reply to your real reviews and help you ask happy customers for honest ones, following Google's rules.
Find out what you're missing. Free, in 3 minutes.
Tell us about your business. We'll check your calls, reviews, website and listings, and send you a short video with what we find. No pitch unless you ask for one.
Prefer to talk? Call or text (786) 654-8567
or email hello@amberanswer.com